It's completely understandable that youd prefer not to call but in any case, our team will be available for troubleshooting during business hours if you need us. Thanks fanco....but you've provided that advice already. Add the circular metal hub that hides the cradle and power box that is too small and that creates ticking/rubbing sound. =). The other option in the Urban 2 range would be the DC with LED, which has a dimmable light. Models that claim to be tropically rated should be a good choice for use in coastal and humid areas. 4.5 (35) Power. This isn't the f... irst time we've had these feedback so we're already working on a brand new receiver that doesn't beep. At least they're all still spinning. We hope this answers your question, but if you have any further queries, please email service@fanco.com.au. As you mention, weve had really positive feedback about this fan. The higher the speed, the more power drawn. When you take this option a technician visits your home to trouble shoot any issues with the fan, and replace it if necessary. All installed and work well. We had 2 fans installed, the Eco Silent ones. Power is good, mostly we run on the lower settings as high is very powerful! Ev... en though you say you don't mind, it shouldn't be making any clicking noises at all. Can’t wait for summer! I selected an alternative which were subsequently delivered very quickly. Should lose half a star for the brightness of the light, Thanks Ruairi. Our product team is always interested in hearing about ways to improve the Eco Silent and the rest of our range. We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. Models with 5 or 6 speeds deliver the range that should satisfy most situations, as long as the slowest speed is not too fast. These fans seem good on almost every way except the way they are mounted in there cradle is very poor design. The closest match would be the AC version of the Urban 2 - available with an E27 fitting. This helps correct wobbles that can rob a fan of efficiency. ProductReview.com.au has affiliate partnerships. You can find our stockists here: https://www.fanco.com.au/stockists/. 4.4 (27) Noise Level. I am very happy with both the purchase process and the product. News: Eco Silent named Best Ceiling Fan by Home Muse, Australian Energy Market Commission 2017 Electricity Price Trends Report, Fanco Products In Djokic Constructions Projects. We were missing the breeze from our previous evaporative cooling system and are now enjoying a similar experience with our new Franco eco silent fans. The fan consumes only 30W on the highest speed! I purchased 7 fans, the purchasing process was simple and delivery was quick considering it was over the Xmas break. 4 colour options or in a smaller size with LED light. The reverse setting draws cool air upwards rather than downwards, aiding in moving warm air down to the living area in winter without creating a downward breeze. Very quiet fan, shame about the super bright light. Curvaceous elegance. I will update this review when all fans are installed and working, Hi Alan, it sounds like you've found a great fan for your needs. Keep in mind though, LED lights have a much longer life expectancy than traditional globes, and the Eco Silent's light is covered by its own 12 month warranty. The purchase of the fan was quick and delivered within 3 working days. I ordered the correct size fans for the appropriate room size, but they struggle to effectively move air. We like the look of the fan, it is modern and sleek.The purchase of the fan was hassle free and delivery was prompt. Sweeping solid timber blades. Just wonder if you are able to do a package deal. What i need to know is if extra electrical is required for a dimmable light? The Eco Silent's light has an output of 1200 lumens, which as you mention is quite bright. Its light kit is available separately and can be added to the fan after installation, so you could buy a replacement light kit and swap it over if necessary. The integrated light has a dimming function and CCT technology, so you can adapt it to your needs. I made an email enquiry to Fanco last night about their fans. If you use the isolation switch, you can't actually turn on your fan so it runs the entire night in summer. Keep in mind though, LED lights have a much longer life expectancy than traditional globes, and the Eco Silent's light is covered by its own 12 month warranty. If you search these reviews you will find "UPDATE, refund on the fans, so I am forced to install alternative lighting in the bedrooms.". The light is very bright and clear. This is old-fashioned customer service out of the the top drawer and many thanks to the Queen Bee...!!! Write a review on ProductReview.com.au! It is very quiet & stable, with an excellent LED light. is source of noise These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.