This enables comparisons between organisations and offers a proven sequence for improvement. Continuous representation of CMMI allows organisations to select the order of improvements that best meet its business objectives and mitigate areas of risk. The main activities performed to gain an in-depth understanding of progress were planned formal assessments and structured interim mini-assessments. Exhibit 1 - CMMI Maturity Levels, Process Areas and Predictability. There were a number of challenges encountered during the implementation of CMMI. E-mail: rkhare@dqsindia.com A key deliverable of the close-out for each annual phase is the updating and senior management re-approval of the project plan document. The Capability Maturity Model-Integration model was used as a guide for the improvements. Carnegie Mellon University. Although the NCR Financial Solutions Group business unit is the world's number one ATM provider, competition in the market place is strong and there is an ever growing need to improve business performance. Although this target culture does not have definitive measures it is seen as a useful goal to move towards. We can divide all type of activities into following activities –. At maturity level 1, processes are usually ad hoc and chaotic. The results to date are positive both in terms of achieving the program specific objectives and achieving additional intangible benefits to the organisation. This was primarily addressed by the PMO's role in assisting Project Managers with specific project activities in times of crisis. It employs 1500 people and is NCR's headquarters for the design and development of Financial Self Service Products, the most recognisable product being the Automated Teller Machine (ATM). This exercise produced a list of cultural traits that were prevalent prior to project execution and a corresponding target culture. In addition to getting many people involved, it was key to get specific people engaged such as the PMO. Organisational change activities, such as improving Project Management Maturity, seldom run smoothly. Like most change activities, there are seldom any definitive answers to implementing CMMI. Dedicated web site area giving easy access to processes, templates, guidelines, and training material. The following is a brief description of the significant challenges and the actions taken to address them. It was important to keep senior management engaged given that it takes time for benefits to become visible across the organisation. Long-term, the PMO activities directed towards improving Project Management Maturity complement the implementation of CMMI. By Vaagaasar, Anne Live | Hernes, Tor | Dille, Therese We apply a situated temporal view to reveal the acute challenge actors face in making changes when their project moves toward its final deadline. improve organisation maturity and performance results via: repeatable processes in place, in use, measured and being improved, verification of process conformance through regular audits, consistent delivery against commitments (functionality, quality, cost and schedule), proactive behaviour (risk management, lessons learned, use of measures to predict likely outcome), establishing project management best practice, achieve CMMI Level 2 rating within a year and move to higher ratings in an aggressive timescale thereafter, Specific quantifiable objectives in terms of quality improvements, development costs, schedule compliance, efficiency improvements, and achieving CMMI levels. NCR Financial Solutions Group, the world's number one Automated Teller Machine (ATM) provider, successfully implemented CMMI to achieve several organisational benefits, including significant improvements in business performance. NCR Financial Solutions Group, the world's number one Automated Teller Machine (ATM) provider, successfully implemented CMMI to achieve several organisational benefits, including significant improvements in business performance. We have also seen an ongoing culture change whereby behaviour is moving towards the target culture in many ways. Today, NCR has 28,500 employees worldwide and revenue of $6 billion. Regular and succinct communication of what is happening, including newsletters, emails, senior management communication sessions, and project manager community events. The implementation of CMMI in NCR Dundee will be described using the five Project Management Process Groups as detailed in A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The appraisal follows strict rules of evidence, and follows a fairly rigorous process defined by the CMMI Institute. This was addressed through a number of actions such as targeted training in specific processes for specific people, general facilitation and support, supplying templates and simple guidelines.