Share. Plus FREE cashback rewards from ShopBack Singapore. Send us a message at help@shopback.com. 2. Speak to each of our customer service agents (operating hours apply) Write to us. Customer Notice FAQs Can’t find what you need? Useful. Contact us via care@shopback.sg if you encounter any suspicious activity on your ShopBack account or if you have any questions. Last updated 25 September 2020. Speak to each of our customer service agents (operating hours apply) Write to us. Send us a message at help@shopback.com. You've already flagged this Reply from Shopback. Best deals & promotions! But to not worry, let us take care of this for you. Send us a message at help@shopback.com. From the ease of the app doing all of the work for you to “make money” on shopping, to the really swift and helpful customer support.. 5 stars for ShopBack, I barely shop in store anymore! Is it safe to use ShopBack? Speak to each of our customer service agents (operating hours apply) Write to us. Prior experience with customer service/support services is a plus. ShopBack Customer Service. Latest discount coupons, promo codes & free vouchers for your online shopping. Getting started. On 17 September 2020, we became aware of an incident involving unauthorised access to our systems which contained our customers’ personal data. Thanks ShopBack customer service reps! Requirements: 1. Reach out to us! Get extra CASHBACK rewards from ShopBack Malaysia. I have made contact with ShopBack customer service a few times now, and every time I have been super impressed with the friendliness of their reps. Not only that, but response time was pretty quick and I always received a fair, fast outcome to my queries. :-D 3. Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives. Reply from Shopback. Follow us. Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships. Hey Nikko, Thanks for sharing your issue here with us! Latest discount coupons, promo codes & vouchers for your online shopping. Reply. Reply. Best deals & promotions! Follow us. ShopBack Customer support please guide and call how to get back and what is going on..thanks Useful. Share. We immediately removed the unauthorised access and engaged leading cyber security specialists to assess the extent of the incident and further enhance our security measures. 4. I am so sorry about this!