Following the initial email, you will be contacted by the shop to confirm that your item is available for collection. Don't ignore the independents - publishers such as Canongate, Quercus and Tindall Street have all published books that have become bestsellers and won literary awards. Books meant not to be read but to be looked at – art catalogues or coffee table collections – will likely remain in print form for longer as well. Do have a strong opening. Some authors say that it is more difficult to find an agent than a publisher. Give some details of yourself, why you feel what you have written will succeed as a book, who might want to read it, authors that have influenced you and books that it might be compared to. How many copies should you print? Cutting a long story short, I have just been advised on the phone today that warehouse is closed, no more deliveries left to ship out. Like others ordered in March and on 17th June, got an email saying they were to be delivered by Hermes. Vanity publishers on the other hand, make money from upfront charges. Your pitch starts with the covering letter so make sure you explain why your book is worth publishing and why they are the perfect publisher to do it. Would you like to proceed to the App store to download the Waterstones App? How will your book be advertised? Who will sell your book for you? "I have not been able to find one person during the last 14 years, anywhere in the world, who has been turned down by a vanity publisher - however poorly written their book is." But in the last week I have been contacting them on the phone to chase up delivery of my order. If you have changed your email address then contact us and we will update your details. We can't guarantee our advice will turn manuscripts into bestsellers, but hopefully it will make those first steps a little easier. They offered deep discounts. I had done this before noticing I had been refunded automatically.If you select ‘The Books People Administration’ as company and give them a description of your problem and order ID, hopefully they should get back to you in order to help facilitate remediation, as I did actually get a prompt response.I hope this helps other customers and genuinely sorry to see a company such as The Book People disappear. I was given a full refund. You can add to and delete from your list(s) at any time. How will you deliver them? sad i will not be able to order again. Like many others I have always had a really good experience with the book people. How will you accept payment?